Legal
Refund Policy
Last updated September 2026. What to expect if something isn't right.
Courses
If a course isn't right for you, you can request a full refund within 7 days of purchase, as long as you've completed less than 20% of the lessons. After that window, or once you've made meaningful progress through the course, purchases are final.
Digital products
Downloadable products (worksheets, templates, recordings) are non-refundable once downloaded, since the file can't be "returned." If a file is corrupted, missing, or not what was described, contact us and we'll fix it or refund you.
Physical products
If a physical item arrives damaged or defective, let us know within 7 days of delivery with a photo of the item, and we'll send a replacement or refund. Items returned simply because you changed your mind are handled case by case.
Events
You can cancel a paid event registration for a full refund up to 48 hours before the event starts. Cancellations after that, or missing the event, aren't refundable, since your spot was reserved. If we need to cancel or reschedule an event, you'll always get a full refund or a free transfer to the new date.
How to request a refund
Email Fruitecglobal@gmail.com with your order details and the reason for the request. Approved refunds are sent back to your original payment method through Paystack and typically show up within 5–10 business days, depending on your bank.